The Emotional Bank Account

-
When it comes to improving and maintaining our relationships with others, Stephen Covey’s metaphor of the Emotional Bank Account is probably one of the most powerful ideas ever created for the development of interpersonal relationships. If you’ve never heard of this, it basically means that anyone with whom we have a relationship with, whether it be our coworkers, family or friends, we maintain a personal “emotional” bank account with them. This account begins on a neutral balance. And just as with any bank account, we can make deposits and withdrawals. However, instead of dealing with units of monetary value, we deal with emotional units.

Withdrawals
Speaking disrespectfully
Putting people down
Acting in rude and discourteous ways

Never saying "I'm sorry" or saying it insincerely

Criticizing, complaining and talking about others in negative ways when they're not around

Never making commitments to anyone, or making commitments and rarely following through

Being quick to take offense
Holding grudges
Throwing people's past mistakes up to them
Nurturing grievances

Deposits
Being kind

Apologizing

Being loyal to those not present

Making and keeping promises

Forgiving

Save today for spending tomorrow :)

Popular posts from this blog

You can do it

-
Image
The biggest obstacle standing between you and anything you want, is your lack of belief that you can have it. Once you truly believe it is possible, once you can see yourself doing it or being it or having it, the rest is just details. With belief, plus the commitment to follow through and do whatever it takes, anything can be yours. What is it that you truly want to do? You can do it. Realize that you are as capable as any person. See yourself doing it. Touch it. Hear it. Taste it. Walk inside of it. Drive around in it. Believe in it and believe that it is yours. Everything you need to get there is available to you, when you believe and when you commit to getting there. Know that you can do it. Nothing can hold you back once you have belief and commitment. You will find a way.
Read more

I Cry Out

-
At night I close my eyes I see a light that's shining down on me Is it you from afar I can't sleep I can't breathe life's so much harder now you're gone Is there no turning back Cos every time I need someone I call your name No one can love me like you do But I'm still all alone I cry out For you But you're so far away I cry out For you But you're already gone
Read more